Columbia Factory Store

Paul blart hahahahahah he said he was the lieutenant. Hilarious. Well they need to get a new one. Can't enjoy the outdoors. In Colorado. Before work. With my chair. But I still am hahahah. I don't care what dorks like this guy have to say. Hilarious. How raza be these days. That's the best you going to do in life. Bruh. I grew up in Denver but I just got back from Florida, Oregon, Washington. I always got a place everywhere lol. Im just not a dork that goes from work to home home to work. I enjoy the outdoors. But raza wants me to live lousy like them mad. Cause I'm doing what they can't. I'm the best out here. I don't care what ppl say about me. This what I do. Find losers like this.

They shared the deals and were very friendly. We did show up minutes before close and they were so helpful. I didn’t get the lady’s name but it was great.

Horrible service. We were shopping for a jacket for my son. Asked one of the male associates if he can check for a size up top. He quickly looked without taking anything down and said “we only have a large” and walked away without saying another word. (A decent customer service situation should’ve went like this, “we only have a large but I can check online or another store for stock to try to find your size”) I stopped him and said ok can we have the large so he can try it on? He came back started looking through the bottom ones that I had already looked through so I thought I’d be courteous and tell him I did look through them already if we can get the top one because it looked really big. He basically told I needed to have more patience that he knew what he was doing. I was very offended with what he said and told him he seemed like he didn’t want to look for a size in the first place and was being rude. He continued to argue with me and my husband finally had to tell him to just be quiet. Keep in mind I work in retail and I am an extremely nice person and full of patience. Come to find out he was the general manager. We found another jacket we liked in my sons size but decided to go elsewhere. We will not go back to this Columbia because of how he treated me. We’ve spent hundreds of dollars on all our snow gear in the past.

Had a rather bad experience at this location trying to return an online order. Next time I'll visit a different location or stick to returning online orders via mail. The convenience of visiting a store is offset by the poor experience I had.

Excellent products - very helpful skilled staff